Issue

When I try to start my configurations or to connect a tool, I receive an error message which mentions another user and the ToolLibTemp.

Examples

Could not create temp directory C:\Users\USER\AppData\Local\Temp\ecu.test 2023.4\ToolLibTemp: [WinError 5] Access is denied: '\\\\?\\C:\\Users\\USER\\AppData\\Local\\Temp\\ecu.test 2023.4'

Could not create temp directory C:\Users\USER\AppData\Local\Temp\ecu.test 2023.4\ToolLibTemp: [WinError 183] Cannot create a file when that file already exists: '\\\\?\\C:\\Users\\USER\\AppData\\Local\\Temp\\ecu.test 2023.4\\ToolLibTemp'

Solution

This happens if the TempDir path in the ToolLibs.ini points to one fixed user. Normally the path should be relative and look like:

ToolLibs.ini

[General]
TempDir = %TEMP%\ecu.test 2023.4\ToolLibTemp

In some cases the ToolLibs.ini is created with a absolute path to one user, so that other users cannot access it.

To fix this issue there are two different workarounds:

The ToolLibs.ini is stored under %allusersprofile%\tracetronic\ecu.test <version>.
If the active user does not have write access to %allusersprofile%, the ToolLibs.ini is stored under %localappdata%.
From within ecu.test you can also open the ToolLibs.ini with the shortcut Ctrl+F11.

[ToolLibs.ini] ecu.test does not work for some users of the PC

Issue

Solution

ToolLibs.ini