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I would like to provide my support request with data. What kind of data is necessary and where do I find it?

Solution

In genereal general we always recommend to include data to process your request more quickly.

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titleecu.test / trace.check

You can use the Support Wizard, which can be opened in ecu.test via Help > Support request. It offers you the option to collect all information in an easy way
and exports them to a .zip file.

Choose between Compile support data or Reproduce problem and follow the instuctionsinstructions.

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titletest.guide

Take a look at your test.guide instance and navigate to System configuration > General.

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If you do not have the rights to access System configuration ask the person in charge.

Take a look at Info > Help contents > 8.2. Working with logs as well.

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