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I would like to provide my support request with data.
What kind of data is necessary and where do I find it?
Solution
In
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general we always recommend to include data to process your request more quickly.
If your attachments are too big for our system please ask us for an upload link.
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You can use the Support Wizard, which can be opened in ecu.test via Help > Support request. It offers you the option to collect all information in an easy way Choose between Compile support data or Reproduce problem and follow the instuctionsinstructions. |
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Take a look at your TEST-GUIDE test.guide instance and navigate to System configuration > General. If you do not have the rights to access System configuration ask the person in charge. Take a look at Info > Help contents > 8.2. Working with logs as well. |
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Take a look at [Logging] Where can I find log files. |